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Versa isn't registering sleep score

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‎01-14-2020 04:21 - last edited on ‎01-20-2020 12:38 by Moderator Alum

‎01-14-2020 04:21 - last edited on ‎01-20-2020 12:38 by Moderator Alum

For over a week now my sleep score is not calculating. I have never had this problem. I am not wearing it any different and I have not changed my sleeping positions.

 

 

Moderator edit: subject for clarity

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‎01-20-2020 12:39

‎01-20-2020 12:39

Welcome to the Forums, @2Cs.

 

I am sorry for the delay in respond. You must see sleep stages to see a sleep score. For more information, see What should I know about sleep stages?. If you see sleep stages but don’t see a sleep score:

  • Note that it may take a few minutes for your sleep score to appear. 
  • Update the Fitbit app to the latest version. For instructions, see About the Fitbit app.

 

Let me know the outcome. 🙂

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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