help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa isn't saving my music

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎09-27-2018 09:57 - last edited on ‎09-28-2018 05:31 by Moderator Alum

‎09-27-2018 09:57 - last edited on ‎09-28-2018 05:31 by Moderator Alum

UGH! Every time I add a song to my Versa it tells me transfer complete. But when end the transfer all my music deletes and then I have to download my playlist all over again! Robot Mad

 

 

Moderator edit: subject for clarity

Best Answer
0 Votes
1 REPLY 1

‎09-28-2018 05:34

‎09-28-2018 05:34

It's great to see you around @jakmusjak.

 

If you are having issues saving music in your Versa, I recommend restarting it by doing the following:

  1. Press and hold the back (left) and bottom buttons until you see the Fitbit logo on the screen. This should take less than 10 seconds.
  2. Let go of the buttons.

 

Also, make sure that you are following the instructions provide in the help article How do I listen to music and podcasts on my Fitbit watch? to transfer your music.

 

Let me know how it goes. Robot Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer
0 Votes