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Versa isn't showing heart rate info

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‎07-12-2019 12:58 - last edited on ‎07-15-2019 10:53 by Moderator Alum

‎07-12-2019 12:58 - last edited on ‎07-15-2019 10:53 by Moderator Alum

My Fitbit Versa will not show my heart beat, keeps being in resting mode. How do I cannot it yo my phone?

 

 

Moderator edit: subject for clarity

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‎07-15-2019 10:54

‎07-15-2019 10:54

It's great to see you here @Annette1954.

 

Where aren't you seeing your information? On the watch or phone? In the meantime, I recommend taking a look at the help article: Why don't I see my heart rate on my Fitbit device? and follow the instructions provided there.

 

Let me know the outcome. Man Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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