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Versa isn't showing information in Today option

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‎08-16-2018 01:09 - last edited on ‎08-27-2018 07:02 by Moderator Alum

‎08-16-2018 01:09 - last edited on ‎08-27-2018 07:02 by Moderator Alum

All was working for a few months then yesterday I was unable to swipe up on the Versa watch to show my "Today" screen. Still won't do it! I can swipe to the left & show the tiles & down to show notifications & the watch screen is OK, but not the today info. Please help, any suggestions?

 

Thank you

 

 

Moderator edit: subject for clarity

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3 REPLIES 3

‎08-16-2018 05:40

‎08-16-2018 05:40

Try restarting your Versa a few times and see if that fixes it. If not try a factory reset (settings app on the watch and scroll down to About). If that doesnt help either younwill need to contact Support (link in my signature). Let us know how you go 

Restart your tracker

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

Best Answer

‎08-24-2018 06:47

In response to NellyG

‎08-24-2018 06:47

Thank you very much, yep it seems to work ok at the moment, it's a bit like me I think & throws a wobbly every now & then 😃

Best Answer

‎08-27-2018 07:03

In response to Ange52

‎08-27-2018 07:03

It's great to welcome you @Ange52 and @NellyG thanks for stopping by.

 

I am glad to see here that the instructions provided by our friend worked and that your Versa is now working properly. If there is anything else we can help you with, do not hesitate to post it.

 

Keep the stepping up! Man Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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