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Versa isn't showing "Today" stats

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‎12-19-2018 11:07 - last edited on ‎12-20-2018 07:17 by Moderator Alum

‎12-19-2018 11:07 - last edited on ‎12-20-2018 07:17 by Moderator Alum

Ever since I updates to OS 3.0, I can no longer swipe up to see the dashboard with all my stats. The purpose of this update was to see even more stats, but I cant see any at all. How do i fix this?

 

 

Moderator edit: subject for clarity

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3 REPLIES 3

‎12-19-2018 11:11

‎12-19-2018 11:11

@Gibby1

 

Do you have the latest version of Fitbit app on your phone?

You have to update the Today app from the Fitbit app on your phone. 

Open the Fitbit app on your phone, select your Fitbit Versa, then click on Apps. There should be 'Today' app. Click on that to see if it needs an update.

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‎12-20-2018 07:19

‎12-20-2018 07:19

A warm welcome to the Community @Gibby1 and @AbhishekS thanks for the input.

 

If you aren't seeing the "Today" app on your watch, I recommend making sure that your Fitbit app is updated. If it is, connect your Versa to the WiFi, let it charge and while charging it, sync it.

 

I hope this helps, let me know the outcome. Robot Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎03-25-2019 14:10

In response to AlejandraFitbit

‎03-25-2019 14:10

I have reinstalled the Fitbit app and tried everything I've read so far. When I go to apps, the Today app isnt even there in the list. I cant access it on my watch either. I've run out of ideas. Like I said, I've uninstalled, reinstalled, restarted watch, changed face, etc. No idea what to do next...

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