09-30-2018 18:54 - last edited on 10-01-2018 06:02 by AlejandraFitbit
09-30-2018 18:54 - last edited on 10-01-2018 06:02 by AlejandraFitbit
Since I updated to Android 9.0 on my phone (OnePlus6), my Versa stop syncing with my phone. Now my watch is useless because even the hour is pair with my timezone.. please fix it right away.
Moderator edit: subject for clarity
Answered! Go to the Best Answer.
09-30-2018 20:06
09-30-2018 20:06
The issue with syncing with Android 9 is a known issue and engineers are working to fix it, for updates keep your eye on THIS thread. They recomment that you make sure your Android Fitbit app is updated to the latest version (2.78) for the best results.
Helen | Western Australia
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
09-30-2018 20:06
09-30-2018 20:06
The issue with syncing with Android 9 is a known issue and engineers are working to fix it, for updates keep your eye on THIS thread. They recomment that you make sure your Android Fitbit app is updated to the latest version (2.78) for the best results.
Helen | Western Australia
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
10-01-2018 06:03
10-01-2018 06:03
A warm welcome to the Community @Pepenador9112 and @NellyG thanks for the input.
I am glad to see here that our friend replied your inquiry and your patience while our team fix this issue will be much appreciated. In the meantime, if you need anything else, let me know.
Catch you later.
10-01-2018 06:55
10-01-2018 06:55
Thanks for the reaponsr