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Versa isn't syncing

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‎08-15-2018 14:02 - last edited on ‎08-16-2018 05:33 by Moderator Alum

‎08-15-2018 14:02 - last edited on ‎08-16-2018 05:33 by Moderator Alum

It sucks upgrading from a Charge 2 to the Versa. I'm very disappointed that the Versa isn't compatible with the Galaxy S9. And the fact that Target doesn't want to refund me.

 

 

Moderator edit: subject for clarity

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‎08-15-2018 17:03

‎08-15-2018 17:03

Hello @Faithch

I use an iOS system, but hoping someone chimes in here and says it will work on your galaxy s9

Community Council Member

ALAN | VAN,B.C. Canada Community Council Member

Versa, Charge, Charge HR, Ionic, Ace, Aria 2 scale, Flyer headphones - iOS

Click here Fitbit help for more solutions


>Contact
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‎08-16-2018 05:47 - last edited on ‎10-21-2025 08:51 by Fitbit Moderator

‎08-16-2018 05:47 - last edited on ‎10-21-2025 08:51 by Fitbit Moderator

It's great to welcome you @Faithch and @ACG thanks for stopping by.

When a phone isn't a compatible mobile device, it doesn't mean that it won't work with your watch but you might experience some connectivity issues. You can always try the instructions provide in the help article Why won't my Fitbit device sync? but I don't guarantee it will work 100%.

See you around. Robot Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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