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I am having the exact same issue. I even went and bought a new charger yesterday and charged it all night long.......NOTIING. I have tried all the reset options to bring it back to life and it’s dead. It won’t turn in and no lights on the back of the watch.
I am having same issue.. Ive tried to restart and all the tricks on the forum but nothing is helping. I tried calling customer support and can't get through. My app says battery is dead but I never let it go below 40%. Have a big hiking trip this weekend so I am frustrated.
I just tried the second time to do the resets and nothing is working. Now I notice on the back of the Versa, the 4 "windows" above the charging dots, one is solid white. Not sure it's always been that way. Is your Versa like that on the back?
If it’s been less than a year since you got it I’d get in touch with Fitbit immediately. I am over a year and they are not offering 25% off a product that isn’t my Versa.
