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Versa isn't updating

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‎10-09-2018 11:37 - last edited on ‎10-10-2018 06:48 by Moderator Alum

‎10-09-2018 11:37 - last edited on ‎10-10-2018 06:48 by Moderator Alum

Went to update my Versa and stopped partway through and now won’t finish or connect to my iPhone Fitbit app.

 

 

Moderator edit: subject for clarity

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2 REPLIES 2

‎10-09-2018 12:12

‎10-09-2018 12:12

Seems to be happening to lots of people and after 2 days mines still not fixed.

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‎10-10-2018 06:49

In response to Sammy-h14

‎10-10-2018 06:49

Great to see new faces @Dale619, welcome and @Sammy-h14 it's great to see you here.

 

If you are having issues updating your watches, I recommend taking a look at the help article Why can't I update my Fitbit device? and follow the instructions provide there.

 

I hope this helps, let me know how it goes. Robot Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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