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Versa isnt detecting sleep

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‎04-27-2018 06:42

‎04-27-2018 06:42

I got my versa a few days ago and the first night I wore it to bed it tracked my sleep very accurately, but since then it hasn't detected any sleep (last three nights). I have been wearing it tight on my wrist and tried wearing it on my right versus left but still nothing. 

 

Please help! 

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‎04-29-2018 15:46

‎04-29-2018 15:46

@AK94 It's great to see you in the Fitbit Community.

 

I would appreciate if you can confirm that you are following our recommendations to record your sleep with your Fitbit Versa. If so, please restart your tracker by following these steps, then give it another try.

 

Hope this helps. Let me know if you need further assistance.

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