Versa issues with whatsapp and call notifications

[Henrylau]

I just start to use Versa for two days and now encounter a problem to receive WhatsApp and call on time in my Versa. Is it not connected so well with my Huawei P20pro? Often delay few seconds or sometimes no notification. My experience is this function is not stable.

Moderator edit: subject for clarity

[AlvaroFitbit]

@Henrylau It's great to see that you've visited the Fitbit Community! Sorry to hear that you aren't getting notifications on your Versa from your Huawei P20 Pro phone. You phone isn't listed as compatible but you can try deleting all bluetooth devices listed on your phone's bluetooth settings. Restart your phone and then restart your Versa by doing the following:

1.- Press and hold the back (left) and bottom buttons until you see the Fitbit logo on the screen. This should take less than 10 seconds.
2.- Let go of the buttons.
3.- If your Fitbit watch doesn't work normally, use the instructions in How do I turn off my Fitbit device? to turn your watch off and on again. 

After this setup notifications again.

Let me know how it goes!