05-20-2018
15:51
- last edited on
05-25-2018
13:37
by
LucyAP
05-20-2018
15:51
- last edited on
05-25-2018
13:37
by
LucyAP
Fitbit Versa jammed on pin screen, tried uninstalling the wallet & card details but still not accessing any other apps on Fitbit
Moderator edit: updated subject for clarity
05-25-2018 13:36 - edited 05-25-2018 13:38
05-25-2018 13:36 - edited 05-25-2018 13:38
Welcome to the Forums @Tinpale! Thanks for sharing your experience with your Versa and the Fitbit Pay app.
By default, when you add a card to Versa, the device lock will be turned on and you will have to set up a four-digit PIN. This means you’ll be asked for your PIN whenever you put Versa on your wrist. You won’t be asked for a PIN again until you remove the device from your wrist. If you wear Versa for the entire 24 hours, it will time out and you will be prompted to re enter the 4 digit pin.
If you choose to disable device lock, you won’t be asked for your PIN when putting Versa on your wrist. You will only be prompted to enter the PIN the first time you make a payment since last removing Versa from your wrist. To read more about the device lock, check out the help article How do I use the device lock on my Fitbit watch? If you want to read more about Fitbit Pay, take a look at the article What should I know about Fitbit Pay?
I hope this helps, keep me posted! 😉