04-13-2021 18:47
04-13-2021 18:47
My versa stopped working randomly. I bought a new charger thinking that was the reason and still won't turn on. Last it synced my battery said 70%. The logo does not appear when I hold the buttons.. wondering what else to do as I have taken very good care of the watch and it shouldn't have any issues otherwise
04-13-2021 20:07
04-13-2021 20:07
I am having the same issue
05-10-2021 18:43
05-10-2021 18:43
I'm having the same thing--sort of. Clock face disappears when I still have 70% battery left. And my battery doesn't even last 24 hours--never mind 4 days. I have a Versa, and it's less than a year old.
Saw in the help forum that turning of the all-day sync function is supposed to help, but I can't seem to find the toggle. Also, one of the Fitbit reps said that shouldn't even be necessary. So I'm confused and annoyed, lol.
05-10-2021 19:00
05-10-2021 19:00
The all day sync toggle was removed awhile back. We have been turning off the Bluetooth on our phones to keep the watch from connecting to the app- it lasts for days instead of hours. It shouldn’t be necessary, but Fitbit has failed to own up to the problem and provide support for its customers.