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Versa just suddenly went blank and died

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‎08-17-2019 11:40 - last edited on ‎10-23-2021 17:01 by Moderator Alum

‎08-17-2019 11:40 - last edited on ‎10-23-2021 17:01 by Moderator Alum

My Fitbit just suddenly went blank and died! There are no sensors flashing green on the back of the watch and nothing is happening when I try to do a factory reset!! Help!!

 

 


Moderator edit: subject updated for clarity

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‎08-17-2019 11:57

‎08-17-2019 11:57

There is another conversation on the same topic.  Mine died too and I just worked with customer support to get a replacement. 

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‎08-17-2019 12:07

In response to Dansker

‎08-17-2019 12:07

Thank you, I’ve sent them an email.

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