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Versa just won't turn on

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My Fitbit just stopped working out of the blue. Tried charging and switch on. Nothing happened? What should I do?

 

 

Moderator edit: Subject for clarity 

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25 REPLIES 25
My new one should arrive Monday. I could not get anything to come up on the
screen. Did they get hacked???
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That is a good question. My Fitbit screen doesn’t work but it still would sync and track steps.

Felicia
Sent from my iPhone, please excuse any errors.
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Hi Felicia,

Mine did a sync right up to the moment the screen went black. Nothing at
all after that. I'm not sure how the syncing could work when the whole
thing seemed dead but there is alot about tech that I do not understand.

john
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My versa went black at 12pm yesterday. wont charge, turn on and gets hot on the charger

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Hi I contacted Fitbit and after a phone call and Fitbit requesting a
photo of my Versa they sent me a replacement.
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Hi
I got my new Versa Wednesday and it seems to be working great. Put my old
one in the charger one more time and got nothing. Even tried putting it in
a bag of rice overnight in case it got wet, but nothing.
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