help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa keeps losing Bluetooth connection to iPhone X

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎02-24-2020 07:23

‎02-24-2020 07:23

Hello,

 

I have had the Versa for about 6 months now and was only having issues with my iPhone X and Versa losing Bluetooth connection after I would charge my Versa, but for the last week, I lose Bluetooth connection every day! I'm able to get them to sync back up, but it's extremely annoying to have to go through and troubleshoot every morning. Is there a reason why I am losing the connection so frequently? 

 

(Note: both of my apps are up-to-date)

Best Answer
Labels:
0 Votes
1 REPLY 1

‎02-24-2020 13:15

‎02-24-2020 13:15

Hi!

 

Well, I have the same problem..

I tried everything, sometimes I need to instal my versa again.. I chose the option ‘ do you want replace the versa tracker’ I need to connect again with the Bluetooth number,... sometimes he don’t connect with Fitbit self.. sometimes he connect immediately.. and will work it again for a few days.. I know it’s really annoying.. 

Best Answer
0 Votes