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Versa keeps losing my previous day's data

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‎05-25-2019 04:41

‎05-25-2019 04:41

The last 2 days my Versa syncs all day just fine and records my steps, activity, heart rate, etc. But then when I sync in the morning to my phone it showed 0 data for everything yesterday morning (as if I hadn't worn it at all), and  today it only shows my calories burned and my minutes active and everything else is at 0. I turned my Bluetooth off and on again, rebooted my phone, cleared  the cache on the app,a  logged out of the app and back in and nothing has seemed to work. 😥😣😵 Please help! 

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‎05-25-2019 13:31

‎05-25-2019 13:31

Hello @IngridAnn when you go to your settings,when does Fitbit say the last sync happened? 

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