Versa keeps re-booting on its own

[SWood1234]

Constant problems with the Versa! My versa had to be replaced because the tracker was no longer working. About 6 months later the new versa reboots dozens of times each day on its own. I'm really frustrated. Has anyone had this problem and been able to resolve it? I love having a smartwatch but am about done with Fitbit if they don't do a better job of standing behind their products. It seems a $200 watch should last more than about 6 months. I've spent over an hour and a half with customer service today. This is ridiculous!!

Moderator edit: format

[JuanJoFitbit]

Hi @SWood1234, due to the recent events, I apologize for the delayed response. However, it's great to see you in our Fitbit forums.

I'm sorry about the constant reboots issue that your Fitbit Versa has experienced. I totally understand how frustrating this is for you.

I was able to get in touch with our Support team and was told that they assisted you via chat. Don't hesitate to get back if more assistance is needed.

I'll also be around if any question arises.

[V-russ]

I was having the exact same issue. I tried contacting Fitbit but have received no reply after days. Now my Fitbit has crashed and will not turn on again!!! I'm really frustrated as well. And I miss pebble! 

[JuanJoFitbit]

Hi @V-russ, thank you for joining us in this thread. Regarding the restarts that your Versa was doing itself, I was able to get in touch with our Support team and was told that they took care of your case and provided a solution. Please don't hesitate to get back if more assistance is needed.

I'll also be around if any question arises.