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Versa keeps restarting

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 I've had my versa right at a week now and yesterday it started this thing where it will just randomly restart for no reason. The first time it did it I thought maybe I had accidentally pushed and held a button but the last several times it has done it I wasn't doing anything. Just sitting still. Then all of a sudden my versa is restarting. Can anyone give any input on this please? It syncs fine to the app and I'm getting notifications on it but the restarting thing is starting to get annoying. It did it while I was using the pandora app yesterday. 

 

Thanks. 

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3 REPLIES 3

You need to do a Factory Reset and start all over again including set up that the reset procedure will guide you with.  Swipe left to Settings, then About, and then Factory Reset.  Make sure you have a full battery charge before proceeding.

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You will end up having to return it.

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@GreginJaxFL wrote:

You will end up having to return it.


Maybe.  Maybe not.

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