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Versa keeps turning itself off during my runs

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‎04-29-2021 23:11 - last edited on ‎04-30-2021 04:48 by Fitbit Moderator

‎04-29-2021 23:11 - last edited on ‎04-30-2021 04:48 by Fitbit Moderator

Recently my fitbit turns itself off during my runs, not during any other times?

I know i of course will sweat but durely this should not effect my watch monitoring...

 

 

Moderator Edit: Clarified subject

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‎04-30-2021 04:58 - edited ‎09-05-2023 09:52

‎04-30-2021 04:58 - edited ‎09-05-2023 09:52

Hi there, @Aggers50. Welcome to the Community Forums. Thanks for sharing the details about the issue with your Versa.

Please note that you might unintentionally press the button on your watch when you bend your wrist. This may happen during activities that require you to move your wrist a lot. That being said, please try wearing your watch higher on your wrist to avoid hitting the button. For tips on how to wear your watch, see How do I wear my Fitbit device?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎04-30-2021 04:58 - edited ‎09-05-2023 09:52

‎04-30-2021 04:58 - edited ‎09-05-2023 09:52

Hi there, @Aggers50. Welcome to the Community Forums. Thanks for sharing the details about the issue with your Versa.

Please note that you might unintentionally press the button on your watch when you bend your wrist. This may happen during activities that require you to move your wrist a lot. That being said, please try wearing your watch higher on your wrist to avoid hitting the button. For tips on how to wear your watch, see How do I wear my Fitbit device?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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