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Versa keeps turning off

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‎07-24-2020 20:13

‎07-24-2020 20:13

Versa Lite keeps turning off on its own. When I manually turn it on it loses 25% battery life and has the wrong time. It's been on the charger the entire day! The Today setting on the watch won't display either. I see where others are having similar issues...hope this is fixed soon. I've only had this watch for a year.

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‎07-25-2020 01:40

‎07-25-2020 01:40

Hi @T.coleman 

Try doing a factory reset (settings app  on the watch and scroll down to About). If that doesnt fix it then you will need to contact Customer Support. 

Fitbit Support  

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎07-26-2020 08:59

In response to NellyG

‎07-26-2020 08:59

Thanks, I did and now it won't come on at all😠

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