07-08-2019 06:13
07-08-2019 06:13
I’ve been on to Fitbit support today as the band is splitting in half. They won’t replace it as they said there should be a Fitbit logo on the bond or clasp, which I can’t see anywhere. I bought it from Argos, so it is definitely original. Anyone know where it is on the woven lilac band? Thanks
07-08-2019 06:44
07-08-2019 06:44
Hi @SianyO
Have you tried a magnifying glass or your cell phone's camera magnification to see it? If so, try posting a picture of it here.
07-08-2019 08:37
07-08-2019 08:37
Here is the logo on my band
07-08-2019 09:12
07-08-2019 09:12
Thank you. Mine is woven, so no logo on it. I’ve tried the clasp as well, but nothing.
07-08-2019 15:53
07-08-2019 15:53
I think I would ask support where exactly is the Fitbit icon on the woven bands.
I can not find it on the hey woven band