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Versa lite battery drains in 2 days, need to restart it

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‎03-11-2020 10:09 - last edited on ‎03-16-2020 08:56 by Fitbit Moderator

‎03-11-2020 10:09 - last edited on ‎03-16-2020 08:56 by Fitbit Moderator

Fitbit charged on Monday needs charging again today. Keep having to re set watch many times a day. 

 

 

Moderator edit: updated subject for clarity

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‎03-16-2020 09:03

‎03-16-2020 09:03

@Lesmeg Welcome to the Fitbit Community! It's great to have you here! Sorry for the delay in my response.

 

Let me help you with your Versa lite battery draining quickly and the need to restart it. Try cleaning the contacts using cotton swab with rubbing alcohol, then charge it by plugging it for a couple of hours directly to your computer's USB port (try different ports) or use an UL-certified USB adapter. After this, restart your device and see how it behaves. You can follow these instructions to help improve the battery life.

 

 

As for the need to restart your device, I would like to have more information. What it is happening that requires that you do this? Is it not syncing? Or not responding at all?

 

Let me know how it goes.

Alvaro | Community Moderator

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