help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa lite edition battery and charging problem

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎10-01-2019 12:33

‎10-01-2019 12:33

Hi I have had my Fitbit for only 3 months and for the last few days it has not been holding its charge it used to last me 10 to 15 days on a fill charge now doesn’t take a charging points. I have read the other comments on this particular issue and have tried the reboot/switching off to help the battery? 

This shouldn't be happening with this only when it’s 3 months old.. can someone please help me with this .. 

 this is one year warranty period. 

Is this replacement 

Or is this manufacturing 

Please help us thanku 

Please please

Best Answer
Labels:
0 Votes
1 REPLY 1

‎10-01-2019 13:02

‎10-01-2019 13:02

Hi, since you've already performed the restarting procedure without any luck, call Customer Support and ask for a battery test. Regards kuzibri

Best Answer
0 Votes