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Versa lite frozen and restarting

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‎12-07-2019 05:43

‎12-07-2019 05:43

For about the last 3 weeks my Versa lite has been frozen.  I cannot swipe to any of the screens and now it has started restarting itself.  I have restarted it and shut it down 20 time a day with no result.  Is this the result of an update gone wrong?   If so, when will this be resolved. Also thenscreen seems to flicker.  This device is about 4 months old.  If not, any suggestions?   Also, whatever is going on with it is destroying  my battery life.  Going thru 50% a day.  Syncing to a Samsung Galaxy S10+.Currently running  version 38.68.9.15

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‎12-07-2019 08:26

‎12-07-2019 08:26

Contact Customer Support.

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