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Versa lite has a red cross and not syncing

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My cersa lite has a red cross on the screen and says 'data not cleared, sync and try again' Howecer it will not sync. Please can someone help?

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@Janemarylunn Have you tried rebooting the devices by pressing and holding the back button?

Marrrmaduke | Canada
Charge HR, Blaze, Charge 2, Charge 3, Inspire HR, Versa Lite, Versa SE, Aria

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