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Versa lite is saying "Data not cleared Sync & try again"

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‎10-21-2019 09:41 - last edited on ‎09-22-2021 12:02 by Moderator Alum

‎10-21-2019 09:41 - last edited on ‎09-22-2021 12:02 by Moderator Alum

Last night I had to erase the data of my Fitbit Versa Lite because I was giving it to my sister as a present. I went into the settings and erased the data but then immediately "Data not cleared Sync & try again" came on to the screen please help (pressing the power button doesn't work I've Tried)

 

 


Moderator edit: subject updated for clarity

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‎10-21-2019 13:03

‎10-21-2019 13:03

Hi @conorhealy01 , see this topic about the same problem. Hope this is helpful, regards kuzibri

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