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Versa lite kept restarting now turned off and won’t charge

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‎08-05-2020 00:43

‎08-05-2020 00:43

About a week ago Versa lite started acting up - restarting, pressing side button by itself 

i conducted factory reset etc, it took a few attempts but it was back working as normal For about 3 days. Yesterday evening it was restarting every 3minutes I took it off and this morning it is turned off and won’t turn back on. I’ve tried charging and it is non responsive. Help please!! I only got it as Xmas so it’s not 8months old yet 

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‎08-05-2020 01:00

‎08-05-2020 01:00

Hi @Chloeharrington Unfortunately it sounds as if it has died. Contact customer support for help 

Fitbit Support  

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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