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Versa lite not showing correct time. It is running about 6 minutes behind correct time.

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‎07-09-2020 14:12

‎07-09-2020 14:12

For two days now my Versa Lite is not keeping correct time. It runs about 6 mins behind. Has anyone had this problem? I have had Versa for almost a year. What can I do?

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9 REPLIES 9

‎07-09-2020 17:01

‎07-09-2020 17:01

I am having the same problem with the Versa Lite. It starts with a few minutes behind then gets further behind. Once I charge it is fine and it will sync again. This just started happening.

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‎07-10-2020 04:37

In response to firechiefmom

‎07-10-2020 04:37

I have charged mine also and it is fine then during the day it runs behind.
Wonder what causes it and how can it be fixed. Is there any info on that do
you know of?
Thanks,
Loretta
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‎07-10-2020 06:55

‎07-10-2020 06:55

Mine is also doing this- I woke up this morning and my time is off by almost 2 hrs.  It will not sync and I’ve tried to resume, looked for updates( it’s up to date) turned my phone off and on, tried to change the clock face, now it’s stuck- so frustrating!  I have only had this one since November... * sighs *

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‎07-23-2020 13:47

In response to Martindch

‎07-23-2020 13:47

I’m also having these issues with the Versa Lite, and I’ve only had it since September. I’ve tried all the same things and it actually made the watch run further behind. This started happening a couple days ago, soon after I was getting the double notifications glitch again. You’re not alone, and hopefully someone can help, or an update will come soon

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‎07-23-2020 15:26

In response to mcnorrin

‎07-23-2020 15:26

One kept getting further behind to where it was actually several days behind and would not hold a charge. I finally reached out to Fitbit and was able to get it replaced since I had only had it since November.

Sent from my IPhone
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‎07-23-2020 15:47

‎07-23-2020 15:47

Mine is a day off and hours off and nowhere does it say how to correct the time or day.  Hints??

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‎07-23-2020 16:15

In response to CCokerD

‎07-23-2020 16:15

It should self correct through syncing but mine would not sync - it kept looking for the device, fell further behind in time and the battery life was shortened, it would not last more than 4 hours. I had to replace it.

Sent from my IPhone
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‎07-23-2020 16:20

In response to Martindch

‎07-23-2020 16:20

indeed!  

I'm also unable to sync, time wanders off immediately

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‎07-24-2020 06:56

In response to Martindch

‎07-24-2020 06:56

Good for you.!
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