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Versa lite only 3 items showing in today

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‎08-28-2019 00:25

‎08-28-2019 00:25

Versa only showing core stats, heart rate and steps nothing else showing in settings to select. App showing all the others I picked and all seem to be working.

Latest app on there downloaded yesterday and again today.

 

tried deselecting everything and reselecting them , reloading app, turning versa on and off again, turning Bluetooth on and off.

 

I bought this for the sleep app which it seems I can’t use except on my iPad.

Everything points to a firmware problem but it’s the latest app with no update.

 

Have a got a duff versa?

 

 

 

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‎08-30-2019 17:44

‎08-30-2019 17:44

Welcome to the Fitbit Community, @Noelnoodles. I am sorry for the delayed response.

 

I appreciate your participation in the Forums and sharing the issue you're having with your Fitbit Versa Lite not showing all the options in Settings to select. Thank you for your troubleshooting efforts and for letting me know that you're able to see your stats in the app. You can find an additional information about navigating your device's screen here. 

 

Upon checking with our Support team, I was told that you have already contacted them. I know they will be glad to help you out and provide a solution, please keep working with them. 

 

I'll be around if you need further assistance. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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