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Versa lite will not get off of the fitbit logo from the setup

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I have my versa lite set up through my fitbit app on my phone and it says that it has synced but the device does nothing but show the fitbit app. It won't do anything else and I just bought this watch is it defective? Or has anyone else had this?

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I'm going through the same issue with my versa 

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Is it the versa lite?
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