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Versa lite won't sync with my Huawei

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‎04-24-2019 12:39 - last edited on ‎04-25-2019 05:28 by Fitbit Moderator

‎04-24-2019 12:39 - last edited on ‎04-25-2019 05:28 by Fitbit Moderator

My charge fitbit won't sync anymore with my phone. I got a new versa lite today and this one  gives my a wrong houre and date (December 31, 7:19)a already, restarted my phone, bluetooth and versa. Still the same. I never want a other fitbit in my life, nothing but trouble with the system.

 

 

Moderator edit: format

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‎04-25-2019 05:27

‎04-25-2019 05:27

@Tzeitel Welcome to our Fitbit Community! I'm sorry to hear that your Versa is not syncing with your Huawei, even though you've troubleshooted this issue before contacting our forums. I understand your frustration.

 

I'd like to help you and would like to know what is the model of your Huawei. Also, have you checked your profile settings if the time zone is correct?

 

Looking forward to your response! 😀

JuanJo | Community Moderator

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