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Versa lite won't update firmware?

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‎01-23-2021 21:07

‎01-23-2021 21:07

My versa lite won't stay connected for update. Keeps losing connection during sync and has only done firmware update to 81% have restarted, rebooted, turned on all application permissions, still disconnecting. Just got this today. What's the deal? I see other people have tried to get help. I see no answers non the forums, however. 

 

And there is no way to access customer support. 

 

Please advise

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‎01-23-2021 23:41

‎01-23-2021 23:41

Seems like connection issues are common recently, probably best to inform Fitbit Support directly. They may be able to help you.

Author | ch, passion for improvement.

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