Versa logging sleep to app on smartphone but not showing on watch

[Polyanna15]

Versa logging sleep to app on smartphone but not showing on watch.  It was OK to 3 days ago...I have rebooted my watch several times but Sleep is still showing black on my watch...but records on my smartphone including oxygen levels etc during sleep...which is great...but would like to have it back on my watch too...any body else had this problem?

[Polyanna15]

Sorry...I should have said watch showing BLANK....and not BLACK

[Rich_Laue]

@Polyanna15 instead of adding a revision, why not use the edit command to edit your original post? 

Depending on how busy the server is, it may take a second sync for sleep to get transferred to the watch. Does sleep show up on the watch eventually? 

[Polyanna15]

Hi Rich

I looked for the edit command but it didn't appear to be there...hence the addition. 

No, it doesn't show up on my Versa watch even after several syncs...and yet it is working well...even records the oxygen levels etc. No probs sync to my android phone...I WOULD be fed up if I couldn't see it at all.

This only started to happen a few days ago...perfect up to then... I'm wondering if it was an update either Fitb its or Android...no...it must be Fitbits as the phones OK.

Great if you can solve the problem for me🤗 Thanks!!

[Rich_Laue]

I haven't had this problem so not sure how to fix, have you contacted Fitbit. If you do get an answer, then post it here and mark it the best answer. 

As for edit 

 

[Polyanna15]

Thanks...will do!!
🤗