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Versa logo is stuck on my screen

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‎09-16-2019 06:17

‎09-16-2019 06:17

Battery was a 0 %.  Charged it, now the Fitbit logo is stuck on my screen.  How do I fix this?  

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‎09-17-2019 07:46

‎09-17-2019 07:46

@FitPatti it's great to see you in our Fitbit Community! I'm happy to assist you with your Fitbit Versa since it's stuck on the Fitbit logo screen.

 

Please restart your Versa as described in this help article. After this, charge your watch for 2-3 hours and see if the issue gets fixed.

 

Keep me posted on the outcome! 😀

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

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‎10-10-2019 15:38

‎10-10-2019 15:38

Good luck- that didn't fix my husbands.

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