help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa logs walking every night at 9 pm in error

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎09-19-2019 05:47 - last edited on ‎09-27-2019 14:43 by

‎09-19-2019 05:47 - last edited on ‎09-27-2019 14:43 by

About a month ago my Versa started showing that I am doing a walking activity at 9 pm every night, sometimes lasting up to 6 hrs, sometimes just a minute, when I am not. What’s going on?

 

 

Moderator edit: subject for clarity

Best Answer
Labels:
0 Votes
1 REPLY 1

‎09-27-2019 14:42

‎09-27-2019 14:42

Welcome to the Fitbit Community, @conkl1. I am sorry for the delayed response.

 

I appreciate your participation in the Forums and sharing that your Fitbit Versa started showing that you're doing a walking activity at 9 pm every night. If you haven't done so, I would like you to restart your device as described in this help article. This will refresh your watch internally. If the issue persists, please let me know if you're wearing your watch during this time and the type of your activity. I will be glad to investigate further. 

 

You can find the steps to edit or delete an exercise or activity in this help article: How do I edit or delete an exercise or activity in the Fitbit app?

 

Looking forward to your response. 

 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

Best Answer
0 Votes