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Versa lost Wi-Fi connection when I use both iPhone and iPad

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‎11-16-2018 11:07 - last edited on ‎11-17-2018 08:41 by Moderator Alum

‎11-16-2018 11:07 - last edited on ‎11-17-2018 08:41 by Moderator Alum

I have a question about my new Versa 

I have an iPhone and a iPad from Apple 

I lost connection on WiFi when running both I have to shut the WiFi off one device iPhone or iPad. Why don’t they both link together.  My charge 2 never an issue

 

 

Moderator edit: Subject for clarity 

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‎11-17-2018 09:21

‎11-17-2018 09:21

It sounds like it could be an issue with your WiFi router. Maybe you can confirm that your router has DHCP enabled to assign each device an IP address. Also you didn't have any issues with your Charge 2 as it wasn't WiFi capable like the Versa is. 

Community Council Member

Nathan | UK

Looking to get more sleep? Join the conversation on the Sleep better forum.

View best answer in original post

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1 REPLY 1

‎11-17-2018 09:21

‎11-17-2018 09:21

It sounds like it could be an issue with your WiFi router. Maybe you can confirm that your router has DHCP enabled to assign each device an IP address. Also you didn't have any issues with your Charge 2 as it wasn't WiFi capable like the Versa is. 

Community Council Member

Nathan | UK

Looking to get more sleep? Join the conversation on the Sleep better forum.

Best Answer