Versa lost connection with the Bluetooth

[RavynWytch]

My Versa was syncing fine until last night. All of the sudden it lost connection with the Bluetooth to my phone, and now will only connect using (Classic) mode.

I've done all of the listed troubleshooting I can find, and still it won't sync.

Help!

Moderator edit: subject updated for clarity

[SteveH]

The usual things to try when you get syncing issues are:

• restart phone
• restart fitbit using this procedure: https://help.fitbit.com/articles/en_US/Help_article/1186/
• restart fitbit a few more times (it doesn't always work)
• "forget" the fitbit in the phone's bluetooth settings
• go through fitbit's troubleshooting guide at: https://help.fitbit.com/articles/en_US/Help_article/1866/
• if none of that works then contact customer support: contact.fitbit.com

Hopefully there's something there you have yet to try.