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Versa lost data and can't change clock face

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‎05-02-2020 22:21 - last edited on ‎07-09-2020 04:25 by Fitbit Moderator

‎05-02-2020 22:21 - last edited on ‎07-09-2020 04:25 by Fitbit Moderator

Ever since I updated a while back, I lost data and cannot change my clock face......Please Fitbit Folks, help....Y'all have my permission to go into my watch and please change it back to the "Business" selection from the Fitbit group.....Please help me........😣

 

 

Moderator edit: updated subject for clarity

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‎07-09-2020 04:23 - last edited on ‎08-26-2024 03:34 by Fitbit Moderator

‎07-09-2020 04:23 - last edited on ‎08-26-2024 03:34 by Fitbit Moderator

Hi @SenecaBabe, it's great to see you in our Fitbit Community. I'm sorry to hear about the lost data and clock face changing issue that your Fitbit Versa has experienced. I totally understand how you feel about this.

I was able to get in touch with our Support team and was told that they assisted you via phone. In case the issue persists, please contact them and they'll be happy to follow up and assist you accordingly.

I'll also be around if any question arises.

JuanJo | Community Moderator

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