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Versa malfunctioning after swimming

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‎08-19-2018 15:57 - last edited on ‎08-20-2018 06:33 by Moderator Alum

‎08-19-2018 15:57 - last edited on ‎08-20-2018 06:33 by Moderator Alum

I chose Versa specifically because of the swim tracking. Now it appears that is not a dependable feature. Suggestions?

 

 

Moderator edit: subject for clarity

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‎08-20-2018 07:39

In response to AlejandraFitbit

‎08-20-2018 07:39

Yes. Thank you. Do you mean 50 meters as in a couple lengths of the pool or a depth of 50 meters?  I swim for 1 to 1.5 hours at a time. Which the “swim” function of the watch tracks for me. After I am done  the watch bounces about from mode to mode and vibrates with each bounce. After a few hours, it stops doing that and returns to normal operation. As I say - I chose versa for the swim monitoring. Is ionic (or apple) better suited to track this for me?

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‎08-20-2018 06:34

‎08-20-2018 06:34

It's great to see new faces @Bwally, welcome!

 

All Fitbit trackers and watches are water-resistant, which means they are rain-proof and splash-proof and can stand up to even the sweatiest workout. You can swim or shower with Fitbit Versa up to 50 meters. Could you please be more specific about the issue you are having? Isn't your watch turning on?

 

Hope to hear from you soon. Smiley Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎08-20-2018 07:39

In response to AlejandraFitbit

‎08-20-2018 07:39

Yes. Thank you. Do you mean 50 meters as in a couple lengths of the pool or a depth of 50 meters?  I swim for 1 to 1.5 hours at a time. Which the “swim” function of the watch tracks for me. After I am done  the watch bounces about from mode to mode and vibrates with each bounce. After a few hours, it stops doing that and returns to normal operation. As I say - I chose versa for the swim monitoring. Is ionic (or apple) better suited to track this for me?
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‎08-22-2018 16:33

In response to Bwally

‎08-22-2018 16:33

Sorry I didn’t mean to accept as a solution. I didn’t really get a reply to my last post. The “bouncing around” seems to have stopped but this morning my versa missed about the first third of my swim. Also the swipe features often don’t work and lastly, a full charge lasts only a little more than 24 hours. Suggestions? 

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