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Versa music control feature isn't working

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‎10-02-2018 21:10 - last edited on ‎10-03-2018 06:15 by Moderator Alum

‎10-02-2018 21:10 - last edited on ‎10-03-2018 06:15 by Moderator Alum

I have done everything that other people have said to do and absolutely nothing is working! Music controls were working perfectly fine for 2 weeks, then all of a sudden it stopped. I tried restarting both Versa and iPhone, I tried the 3 dots thing and pressing the phone, I’ve tried pairing, I’ve tried it all! Another solution please anyone?

 

 

Moderator edit: subject for clarity

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‎10-03-2018 06:16

‎10-03-2018 06:16

A warm welcome to the Community @AshleyNS94.

 

I appreciate all the efforts in trying to fix this issue and recommend taking a look at the help article Why can't I control music with my Fitbit device? and follow the instructions provide there.

 

I hope this helps, let me know the outcome. Smiley Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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