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Versa, my text are coming through but will not let me open them

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 My text are coming through but will not let me open them to read, so aggravating, I contacted support and they instructed me to do what I have already tried several times, I'm at my witts end

 

 


Moderator edit: subject updated for clarity

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What phone are you using? Is it on the Supported Devices List?

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Helen | Western Australia

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Yes I did, I'm using Samsung Galaxy S4, it's on the list


Sent from my Galaxy Tab® S2
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Yes it's on the list  I use a Samsung Galaxy S 4

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