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Versa no longer connecting to app

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‎09-16-2019 04:49 - last edited on ‎09-17-2019 07:53 by Fitbit Moderator

‎09-16-2019 04:49 - last edited on ‎09-17-2019 07:53 by Fitbit Moderator

After the last update my versa no longer connects for weather. I’ve rebooted etc. any other advice?

 

 

Moderator edit: updated subject for clarity

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‎09-17-2019 07:53

‎09-17-2019 07:53

@Maxtjoyce welcome to our Fitbit Community! I'm happy to assist you with your Fitbit Versa since it's not connecting and the weather app won't update. By the way, thank you for troubleshooting this issue before contacting our forums.

 

Please try the troubleshooting steps that are listed in this help article. This article contains the restart process but you can skip it and proceed with the rest. After this, check out if the issues get fixed.

 

Keep me posted on the outcome! 😀

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

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‎01-24-2020 13:35

In response to JuanJoFitbit

‎01-24-2020 13:35

The article wasn't helpful at all.

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