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Versa no longer receiving text notifications after the update

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‎06-16-2020 06:51 - last edited on ‎06-16-2020 07:16 by Fitbit Moderator

‎06-16-2020 06:51 - last edited on ‎06-16-2020 07:16 by Fitbit Moderator

Fitbit versa no longer receiving text after update have tried all troubleshooting ideas, still Not working. Any help is appreciated. 

 

Moderator Edit: Clarified subject

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‎06-16-2020 07:19 - edited ‎06-11-2024 08:53

‎06-16-2020 07:19 - edited ‎06-11-2024 08:53

Hi there @Jkarr2, welcome to the Community Forums. Thanks for the details provided in your post, I'll be glad to help you with regards the text notifications not coming through your Versa.

Depending on the mobile device you own, there are different troubleshooting steps for you to try. Make sure you check the required settings on your iOS or Android phone to receive your notifications on your Versa. Please try all the recommendations listed in this help article.

Give this a go and let me know how it goes.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎06-16-2020 07:19 - edited ‎06-11-2024 08:53

‎06-16-2020 07:19 - edited ‎06-11-2024 08:53

Hi there @Jkarr2, welcome to the Community Forums. Thanks for the details provided in your post, I'll be glad to help you with regards the text notifications not coming through your Versa.

Depending on the mobile device you own, there are different troubleshooting steps for you to try. Make sure you check the required settings on your iOS or Android phone to receive your notifications on your Versa. Please try all the recommendations listed in this help article.

Give this a go and let me know how it goes.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
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