Versa no longer suppressing notifications when off wrist or on charger

[marclevoy]

There are multiple inter-related problems here:

1.  I have a Pixel 3, set to Do Not Disturb, and I find that the Versa is ignoring the Always Vibrate slider

in its notifications settings.  I have the slider "off", and it is vibrating for every notification anyway.

2.  Before the most recent firmware update, notifications sent to my phone did not appear on the watch

when it was off my wrist or on the charger.  Now they do.  I have Notifications During Sleep disabled on

the watch, and I presume that off my wrist or on the charger is equivalent, so why are these appearing?

How does the watch detect "during sleep" anyway?  A certain period of minimal motion?

3.  On my Pixel I have Settings > Apps & notifications > Notifications > On lock screen set to "Hide

sensitive content".  This works.  However, when my watch is on the charger, it is displaying all my

notification content.  Again, before the most recent firmware, this was not happening.  Now it is.

Did the most recent firmware update break the Versa's detection of sleep?  Or being on the charger?

Is it ignoring my phone's DND?  Why isn't the watch's "Notifications During Sleep" working?

Or the "Always Vibrate" slider?

[Marrrmaduke]

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@marclevoy wrote:

There are multiple inter-related problems here:

1.  I have a Pixel 3, set to Do Not Disturb, and I find that the Versa is ignoring the Always Vibrate slider

in its notifications settings.  I have the slider "off", and it is vibrating for every notification anyway.

2.  Before the most recent firmware update, notifications sent to my phone did not appear on the watch

when it was off my wrist or on the charger.  Now they do.  I have Notifications During Sleep disabled on

the watch, and I presume that off my wrist or on the charger is equivalent, so why are these appearing?

How does the watch detect "during sleep" anyway?  A certain period of minimal motion?

3.  On my Pixel I have Settings > Apps & notifications > Notifications > On lock screen set to "Hide

sensitive content".  This works.  However, when my watch is on the charger, it is displaying all my

notification content.  Again, before the most recent firmware, this was not happening.  Now it is.

Did the most recent firmware update break the Versa's detection of sleep?  Or being on the charger?

Is it ignoring my phone's DND?  Why isn't the watch's "Notifications During Sleep" working?

Or the "Always Vibrate" slider?

---

1. I am not sure it's update related. It doesn't happen in my case, but I saw people reporting it on Android for the previous version of the firmware.
2. Again, not sure update related. Back when I was on .15 my Versa would not vibrate when charging. Then it started. It keeps doing it till this day.
3. Hiding sensitive content settings relevant to the lock screen of your phone will not hide notifications. The notification body will be hidden when the preview of the message is hidden aka can't be seen in the Notification Centre. Versa displays only what it can see in the Notification Centre.

If I were you I would try several reboots and if that does not help then I would restore versa to factory defaults and do a clean install.

[marclevoy]

You may be correct that these problems don't related to the most recent update, but they are ongoing problems nevertheless.  Regarding #3, I can easily test this by sending an SMS (or Hangout, or WhatsApp) to my phone.  The notification pops up as an icon on my Pixel, but the text body is not displayed until I unlock the phone, because I have the phone set to "hide sensitive content".  However, the same SMS appears *with the text body* on the watch.  This is incorrect behavior.

[Marrrmaduke]

@marclevoy No, it's not. I have the same set-up. Fitbit Versa does not read content on your lock-screen but the content of your Notification Centre (Notification Status bar). So, if the content is available there, it will be available to Versa to display. Lock screen has nothing to do with it. I have preset to hide content on my lock screen, preview in the notification bar, and it shows on Versa. If you do not Versa to show the body of the message, you need to hide the preview from your Notification Centre.

[marclevoy]

I don't mind the message body appearing on my Versa when the watch is on my wrist, but I would like it to not appear when the watch is on the charger, or sitting on my desk, and hence in public view.  I distinctly remember testing this, and finding that when the watch was on the charger, incoming texts were not displayed.  Perhaps my test was incorrectly performed.  But could it be that the Versa is no longer correctly sensing that it is on the charger, and should change its behavior?

[Marrrmaduke]

@marclevoy with that statement I can agree. Versa used to skip the notifications when on charger or off the wrist. Now, it lights up all the time. But for me, that issue started before 3.0... Still an issue tho.