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Versa no longer tracking sleep. Tried the solutions. None work.

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‎02-14-2019 10:09

‎02-14-2019 10:09

Same as many before. No sleep tracking all of a sudden. Wearing correctly. Didn’t try sleep start. Restarted a few times.  Still nothing. Had a Garmin for 2 years prior.....never had problems. Changed because the Fitbit was more attractive but if it doesn’t do what I need...👎👎👎

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8 REPLIES 8

‎02-14-2019 12:13 - edited ‎02-14-2019 12:14

‎02-14-2019 12:13 - edited ‎02-14-2019 12:14

Mine stopped for 4 days and suddenly worked again today. It's really weird. Something is clearly going on with the software after all the posts I've seen. 

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‎02-14-2019 17:56

In response to Caracast75

‎02-14-2019 17:56

I’ll look forward to the mysterious reconnect...I agree. They definitely have some type of software glitch. Frustrating that they won’t acknowledge it. 

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‎02-14-2019 21:33

‎02-14-2019 21:33

Mine stopped syncing sleep yesterday. Otherwise everything works just fine. 

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‎02-15-2019 02:45

In response to Dsmith1963

‎02-15-2019 02:45

I know. It's really weird. Just checked last night and still working. 

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‎02-15-2019 03:35

‎02-15-2019 03:35

Mine also stopped tracking sleep..

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‎02-15-2019 04:04

‎02-15-2019 04:04

Mine also stopped tracking sleep. I don't understand why there are so many issues with their software. 

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0 Votes

‎02-15-2019 06:32

‎02-15-2019 06:32

Mine stopped tracking sleep 2 days ago. None of the resets worked to resolve. Frustrating as that's my favorite feature. 

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‎02-15-2019 09:32

In response to Caracast75

‎02-15-2019 09:32

And.....tada!!! Mine is back working after a 3 day vacay!🤷‍:female_sign:
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