Versa no longer tracking sleep, increasingly difficult to swipe up and some notifications not workin

[DawnSirius]

Although I have been wearing my Versa to bed, it has suddenly stopped tracking my sleep. I have changed nothing.

Also, swiping from the home screen upwards to get my data like # of steps in present hour, is getting very difficult. I have to swipe several times before it responds.

Also, it used to vibrate when i got to 10 out of 10 hours where I moved 250 steps per hour but it no longer does.

Also, i do not get my notifications consistently. Some days it works, others not.

[AlvaroFitbit]

@DawnSirius Welcome to the Fitbit Community! I hope you're doing well! Sorry for the delay in my reply.

Let me help you with your Versa not working as it should. Your device will start recording sleep after it detects an hour of inactivity. If you have a light sleep or move too much then this may difficult your sleep detection. Additionally you can try wearing your device on your non dominant hand to decrease the amount of movement it is subjected to. Finally you can restart your device. You can also manually log your sleep time. You can read more about sleep detection here. The restart should also help with the screen issue.

For the active hours make sure that the Versa isn't in the do not disturb mode (long press the left button). Also try removing this option, save and sync then enable it again, save and sync.

Finally about notifications please try these suggestions.

Let me know how it goes.