Versa not accurately tracking heart rate, active minutes and sleep

[TheStarsThatFal]

So I did check the threads that matched my issue and they were escalated. I have a new versa and it says my heart rate is very high compared to when I use the blood pressure machine and it’s fine. It already shows I have 43 active minutes from getting up and going to the bathroom and back to bed and making coffee and sitting. I upgraded from my Fitbit inspire hr and that was very accurate! Also, it couldn’t log a consistent heart rate so it didn’t log my sleep with the different stages. I just got it yesterday. I have reset it twice. Yesterday the battery drained from full to half way down. I turned off everything I could and charged it back up last night before putting it on. It’s already down 20% at the start of the day. The screen stays off unless I push the button. Again, these issues have all been escalated in other threads and some needed replacements. Did I just get a dud?

Moderator edit: updated subject for clarity

[JuanJoFitbit]

Hi @TheStarsThatFal, it's great to see you in our Fitbit forums. I'm sorry to hear about the heart rate, sleep, active minutes tracking and battery draining issues that your Fitbit Versa experienced. By the way, thank you for trying to get these issues resolved before contacting our forums.

I was able to get in touch with our Support team and was told that they assisted you via phone and email. Please don't hesitate to get back if more assistance is needed.

I'll also be around if any question arises.