Versa not auto-detecting walks

[Emmetation]

I just upgraded from a Charge2 to a Versa and I am having issues with the auto-detection of my walks. I walk my dogs twice a day for about 30 minutes. My Charge2 always auto-detected these walks and logged them as exercise. My Versa is set to 10min auto-detect and finally this morning logged a 10 minute walk along with 33 active minutes for a walk that was almost an hour long. Very disappointing. It looks like I might have to GPS log everything if I want it logged. A little overkill for walks in my opinion.

[AlejandraFitbit]

Welcome to the Forums @Emmetation.

If your watch isn't recognizing your exercises automatically, I recommend restarting your Versa by doing the following:

1. Press and hold the back (left) and bottom buttons until you see the Fitbit logo on the screen. This should take less than 10 seconds.
2. Let go of the buttons.

Let me know the outcome. 

[Emmetation]

I rebooted the watch. It still behaves the same. Yesterday I took a long walk with the dogs: 90 minutes. I ended up getting 52 on the watch.

Seems like manually recording walks is the way to go with this new watch. A little disappointing to be honest.

[DramaQueenDiva]

Thanks for trying the soft reset, I was just about to suggest that. Have you tried a hard reset?

[Emmetation]

Not sure how to do that.

Can you please explain?

Thanks