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Versa not connect to wifi

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‎06-29-2019 12:04

‎06-29-2019 12:04

I just purchased a new fitbit versa and it wont connect to my wifi network at home. I tried all the trouble shooting like turning the watch on an off and disabling Bluetooth still not connecting. I even checked my wifi connection and all my other devices are connecting fine. What can I do? it's driving me nuts and Im very disappointed in this purchase. 

 

What is the workaround??

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‎06-29-2019 23:46

‎06-29-2019 23:46

What version is your WiFi, @eldc1120. is it comparable with the tracker? 

 

As for setting up WiFi and the tracker Bluetooth needs to be turned on. 

Has your tracker been setup to your Fitbit as count? 

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